Event ID 7557 and Event ID 6398

Issue:
Event ID 7557 and 6398 errors appearing on one of our Web Front End Servers. The Secure Store Service application Secure Store Service is not accessible. The full exception text is: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. The Execute method of job definition Microsoft.Office.Server.Search.Monitoring.TraceDiagnosticsProvider threw an exception. More information is included below.

Message was accompanied by Event ID 6398:

One of the servers, the one with Central Administration and the Service Applications was also running 20 minutes ahead of the farm. Plus the Secure Store Shared Service was not responding.

Action:
Reset the time on the offending server using “w32tm /resync”. Started the Secure Store Service again (Secure Store proxy unexpected exception – Event 7557).

UPDATE: Under the recommendation of this MSDN blog (NET TIME and w32time) we will be using:  Net time \\DOMAIN-DC1 /set

Error Log Details:

Log Name: Application
Source: Microsoft-SharePoint Products-Secure Store Service
Date: 11/9/2011 10:44:29 AM
Event ID: 7557
Task Category: Secure Store
Level: Error
Keywords:
User:
Computer:
Description:
The Secure Store Service application Secure Store Service is not accessible. The full exception text is: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.
Event Xml:
<Event xmlns=”http://schemas.microsoft.com/win/2004/08/events/event”&gt;
<System>
<Provider Name=”Microsoft-SharePoint Products-Secure Store Service” Guid=”{73541538-24DA-4282-AE1C-3A6321C23FB8}” />
<EventID>7557</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime=”2011-11-09T15:44:29.675554800Z” />
<EventRecordID>538612</EventRecordID>
<Correlation ActivityID=”{492AB6A3-CF6C-4D48-B6DF-53455BB1C450}” />
<Execution ProcessID=”5520″ ThreadID=”6600″ />
<Channel>Application</Channel>
<Computer></Computer>
</System>
<EventData>
<Data Name=”string0″>Secure Store Service</Data>
<Data Name=”string1″>An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 11/9/2011 10:35:42 AM
Event ID: 6398
Task Category: Timer
Level: Critical
Keywords:
User:
Computer:
Description:
The Execute method of job definition Microsoft.Office.Server.Search.Monitoring.TraceDiagnosticsProvider (ID b0e4c0ad-36db-4fbb-af79-5ff97bdc905d) threw an exception. More information is included below.
An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.
Event Xml:
<Event xmlns=”http://schemas.microsoft.com/win/2004/08/events/event”&gt;
<System>
<Provider Name=”Microsoft-SharePoint Products-SharePoint Foundation” Guid=”{6FB7E0CD-52E7-47DD-997A-241563931FC2}” />
<EventID>6398</EventID>
<Version>14</Version>
<Level>1</Level>
<Task>12</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime=”2011-11-09T15:35:42.203409800Z” />
<EventRecordID>538491</EventRecordID>
<Correlation ActivityID=”{6AB58AFC-CF2C-415D-A908-A0454693771F}” />
<Execution ProcessID=”5216″ ThreadID=”8236″ />
<Channel>Application</Channel>
<Computer></Computer>
</System>
<EventData>
<Data Name=”string0″>Microsoft.Office.Server.Search.Monitoring.TraceDiagnosticsProvider</Data>
<Data Name=”string1″>b0e4c0ad-36db-4fbb-af79-5ff97bdc905d</Data>
<Data Name=”string2″>An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.</Data>
</EventData>
</Event>

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2 Responses to Event ID 7557 and Event ID 6398

  1. Pingback: Elusive Secure Store Service Error 7557

  2. Pingback: Troubleshooting Secure Store Service Error 7557 | Beth's space

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